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This 2021 Forbes article lists five common ways non-disabled people speak to people with disabilities. These conversations can cause problems. The article points out that the speakers are often trying to be helpful while explaining how a person with disabilities may interpret what’s being said. For each example, of what is said and how it is interpreted, a detailed explanation follows.

This resource is excellent for people who lack confidence working with people with disabilities and for those who may be scheduling employee training to help staff avoid these ways of addressing people with disabilities.

This resource could also be great for consultants training staff on how to work with clients, customers and staff with disabilities.

Resources for Federally Regulated Organizations